Privacy statement

Seeds of Love is a brand name under the company Net Site Story (EU VAT number FI13640656, later referred to as "Our Company"). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

 

What data do we collect?

For orders submitted through our website, we collect the following data:

• Personal identification information (Name, email address, phone number, etc.) necessary for processing your order

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

 

How do we store your data?

Seeds of Love securely stores your data at our encrypter data servers.

Seeds of Love will keep your address details for 6 years due to legal requirements. Once this time period has expired, you can request to have your information anonymized, whereby your personal information will be removed from your order details.

 

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Seeds of Love from contacting you for marketing purposes.

We will not share your data with third parties.

What are your data protection rights?

Seeds of Love would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Seeds of Love for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Seeds of Love correct any information you believe is inaccurate. You also have the right to request Seeds of Love to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Seeds of Love erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Seeds of Love restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Seeds of Love’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Seeds of Love transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@seedsoflove.fi

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Seeds of Love uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Saving your shopping cart for future use
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Seeds of Love uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Analytics –  Seeds of Love uses these cookies to understand how you behave on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 May 2023.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.